The staff were exceptional, going above and beyond what was required. They were always happy to answer questions, provide suggestions, and help book local tours. The spacious room had great views of the water, with a small but convenient swimming pool. The hotel is modern, clean, and upscale with a good location close to attractions and transportation. The breakfast buffet had delicious options, including a variety of Western dishes. The hospitality by Daisy and Emma at the front desk was wonderful. The Pacific Club Suite, although lacking some amenities, was still lovely and well-maintained. Hailing a cab was easy, and the hotel was a short distance from the ferry terminal and shopping street. it was a fantastic stay with amazing service and comfortable accommodations.

Bad wai file

As a frequent traveler, I have stayed in numerous hotels and I must say that my stay at Pan Pacific Xiamen was quite pleasant. Although I was only there for transit during my travels, I was impressed by the hotel's convenient location in the heart of Xiamen's financial district. With the Metro line 2 Jianye Road Station just 100 meters away and the bus station a mere 30 meters away, getting around the city was a breeze. the hotel was only a 5-minute walk from Jianye Road, making it easy to explore the local area.

The room could have been cleaned in a bit more detail.

Great views & excellent breakfast

We stayed at this hotel during the New Year holidays. The view from our room was amazing and the breakfast spread was excellent. The hotel was also in a convenient location, close to public transportation and within walking distance to some tourist attractions. One advantage we enjoyed was the friendly service from the staff.

we feel that the hotel was overpriced for what it offered. The cost did not match the quality we expected, and we were not satisfied with some of the facilities.

Wonderful hospitality by front desk staff, comfortable and well-equipped rooms, great location with easy access to public transport and famous shopping areas, excellent breakfast and friendly staff.

There was nothing I didn't like.

I had an amazing stay at Pan Pac! The service culture here is top notch. The staff, especially Steven and Danny, handled a small issue with cigarette smell in our room excellently. They quickly changed our room and showcased their empathy towards their clients. The location is very convenient, with beautiful parks, the old town, and the departure port to Gulangyu just a short walk away. The room was clean with a brilliant view, and the breakfast was tasty, especially the noodles. The hospitality by Daisy and Emma at the front desk was wonderful.

Can recommend this hotel.

Spacious room, comfortable bed, clean bathroom, excellent service, helpful staff, good location, reasonable price, great concierge

All was good.

From the moment I checked in, the lobby manager made us feel welcomed and provided excellent upgrade suggestions. The staff in the executive lounge were friendly and easy to talk to. Pan Pacific left a wonderful impression on us. I'll recommend this hotel.